Shipping Policy
- USA Retail FREE shipping $50 and above - Below $50 FLAT FEE $7.99
- CANADA Retail shipping FLAT FEE $15 - Wholesale shipping quote per order
- INTERNATIONAL Retail shipping FLAT FEE $25 - Wholesale shipping quote per order
- USA Wholesale FREE shipping $100 or FLAT FEE $7.99
- USA Retail FREE shipping $50 or FLAT FEE $7.99
Return Policy
We know is hard to choose aromas online! We offer FREE SHIPPING returns to retail customers.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We will pay shipping for the return on retail orders. Wholesale customer will need to cover the shipping cost for returns.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
To return your product, you should mail your product to:
Prabhuji's Gifts
6660 Route 23
Acra
NY 12405
USA